Google Brings Communication Tools under Gmail.

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Google brings Communication tools under Gmail for business users. Google is upgrading chat with the mail feature. At a click of a button, users can switch between mails and chats. It is working on integrating G mail for G suite, with chat meet and rooms for its enterprise users. G suites users can join a video call from a chat window. Hence tasks can be created, all this by staying on the same tab.


“We’re integrating core tools like video, chat, email, files, and tasks, and making them better together, so that you can more easily stay on top of things, from anywhere,” Javier Soltero, VP & GM, G Suite said in a statement. The idea of bringing all G suits communication tools under the same tab it to save time. Users are able to edit their documents on one tab and can also be able to VC at the same time. The new features also include new tools to pin as “do not disturb” and “out of office” settings.

Google’s new workspace is said to ease access to third-party apps, including Salesforce, Trello, and DocuSign. Users can receive updates and reply within any kind of conversation across Gmail, Chats, and rooms.

Google says it has tested the new interface at Colgate-Palmolive and ATB Financial with positive responses from both the organisations.

The new interface will be available for the businesses after they sign up for an early access to the new integrated workspace on G Suite. Google is also planning on bringing the new feature to its individual users.

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